Customer Care
Returns
Because your pieces are made to order, our returns policy is intentionally simple.
Return Window
Returns are accepted within 3 days of delivery.
Manufacturing Issues
If your item arrives damaged, or tears because of a manufacturing issue, MOSICH will replace it.
Wear-Related Damage
If an item tears or is damaged while being worn, it is not eligible for a replacement.
Made to Order
Your pieces are made to order — please review sizing carefully before placing your order.
Starting a Return
For any return or replacement enquiry, reach out via Contact & Support and we'll guide you through the next steps.